Your local IT partner · Dumfries & beyond
Fair, affordable IT support and computer repairs for the self-employed and small businesses in Dumfries — with a real person who keeps things simple. And when the job is more than everyday, specialist depth in security and radio communications.
20+ years of hands-on experience
Business IT / Security / Radio systems / Royal Signals background
Based around you.01 / Everyday IT
Most IT shouldn’t be complicated. You need the right things, working well — and someone to call when they don’t.
That email problem. The printer that won’t play. The computer slowing your day down. Get clear, practical help with the technology you rely on.
A fresh start doesn’t always mean a new computer. Find out what’s wrong, what’s worth fixing, and how to get more from the kit you already have.
Starting out or ready for a change? Get sensible guidance on the IT basics, with decisions that fit your business and your budget.
02 / Specialist areas
Some jobs aren’t everyday — and that’s where deeper experience matters. Security, radio communications and civil preparedness are core strengths — from a first health check to resilient systems and trained civilian teams.
Protecting the accounts, devices, networks and data your business runs on. Practical controls sized to the real risk — no scare tactics, no jargon.
Communications that work where the terrain doesn’t make it easy. Grounded in a Royal Signals background — from a few handsets to linked, multi-site networks.
Civilian communications and mapping skills for community resilience, RAYNET groups and search and rescue readiness. Practical training that turns equipment and plans into a team that knows how to use them.
A slow laptop, a stubborn inbox, a printer that won’t play.
Networks, Wi-Fi, cloud accounts, backups and sensible security basics.
Security hardening, radio networks, repeaters and multi-site links.
03 / A different approach
When it’s your business, every bit of time and money matters. I get that. Alteracore is built around making IT feel manageable — whether the job takes ten minutes or ten weeks — with personal service from the first conversation.
A conversation is a good startPractical recommendations that respect your budget. Clear discussion of the work and costs before you decide.
One point of contact. Plain English — even when the subject is technical. Someone who takes the time to understand what you actually need.
No over-engineering small problems, no cutting corners on big ones. The level of complexity matches the job.
years of solving
real-world IT problems.
04 / The person behind the support
I’m James Carnochan, owner and director of Alteracore. I bring over 20 years of varied experience across business IT and retail computer repairs.
My Royal Signals background shaped how I work: clear communication, a practical mindset, and care in getting the fundamentals right. It also left me with a deep grounding in radio communications and secure systems — specialist knowledge I now bring to local businesses and organisations.
Today I work with self-employed people and small to medium-sized businesses in Dumfries and the surrounding areas. You deal directly with me — from understanding the problem to working through the solution.
Personal service. At the core.A few things you might ask
No. Whether you work for yourself or run a small or medium-sized business, the aim is the same: practical IT help that fits what you need.
Yes. Alongside everyday support, I take on specialist work in security and radio communications — including multi-site networks, repeaters and wireless links. Larger jobs start with a proper look at what you need, followed by a clear, documented plan.
Alteracore serves Dumfries and the surrounding areas. Get in touch with your location and the help you need so we can discuss the best way forward.
That depends on the problem and the work involved. Start with a conversation. We’ll discuss the scope and costs before you agree to any work.
Yes. Repairs, troubleshooting and sensible upgrades are part of the offering. I’ll help you understand whether working on your existing computer makes sense.
Let’s make it simple
Email me with what’s getting in your way — big or small.
Let’s work out the next step together.
Dumfries & the surrounding areas